Shipping policy

At Code Pack, we strive to ensure that your shopping experience is seamless from start to finish. Below is an overview of our shipping policy to help you understand how we handle orders and deliveries.

Order Processing Time

  • All orders are processed within 2-3 business days.
  • Orders are not processed or shipped on weekends or holidays.
  • If we experience a high volume of orders, processing times may be delayed. In such cases, we will notify you via email.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

We offer the following shipping options, and the rates are calculated at checkout based on your location:

  • Standard Shipping: Delivery typically takes between 3-7 business days within domestic regions.
  • Expedited Shipping: Delivery typically takes between 1-3 business days for faster delivery, available at an additional cost.
  • International Shipping: Delivery times vary depending on the destination, typically between 7-21 business days. Please note that international shipping fees are calculated at checkout.

Note: Delivery times are estimates and may vary due to external factors like carrier delays or customs processing for international orders. We are not responsible for delays caused by shipping carriers.

Free Shipping

We offer free standard shipping on domestic orders over $100. For international orders, free shipping is available on purchases over a certain amount, which may vary by location. Please check the promotions section for more details.

International Shipping and Customs

We proudly ship worldwide! However, please be aware of the following for international orders:

  • Customs, Duties, and Taxes: All international orders may be subject to customs duties and taxes once the shipment reaches your country. These fees are the responsibility of the buyer and vary by country. We recommend checking with your local customs office for more information before placing your order.
  • Shipping Times: While we aim to deliver within the estimated timeframe, customs clearance procedures can occasionally cause delays beyond our control.

Order Tracking

Once your order is shipped, you will receive an email with your tracking information. You can use the provided tracking number to monitor your package’s journey.

Delivery Issues

  • Incorrect Shipping Information: Please ensure all shipping details are correct before completing your order. We are not responsible for deliveries delayed or lost due to incorrect or incomplete shipping information.
  • Lost or Stolen Packages: Once your order has been marked as delivered by the shipping carrier, Four Others is not responsible for any lost or stolen packages. We recommend contacting the carrier directly for assistance or filing a claim if needed.

Shipping to P.O. Boxes

At this time, we do not ship to P.O. boxes. Please provide a residential or business address for shipping.

Shipping Restrictions

Some items, due to size, weight, or international regulations, may be restricted from shipping to certain destinations. If your order contains a restricted item, we will notify you before shipping.

Questions About Shipping?

If you have any questions or concerns regarding your order or shipping, please contact our customer service team at hello@fourothers.com, and we’ll be happy to assist you.